To review & update the Group’s IT servers, systems and applications with the intent to recommend appropriate solutions for revamp/upgrade/migrate/etc.
To review & update SOPs on a regular basis or as required.
To review & update off-site IT storage facilities – backup server/cloud systems are equipped with proper IT security systems and protocols.
Support and maintain the Group’s enterprise applications including but not limited to RIS-PACS, Health Management System, Email Applications, Finance System and Customer Relationship Management.
Support and maintain the Group’s server, network, VPN, Firewall, security and other IT equipment setup.
Work closely with Operations ensuring the Group’s applications and related-equipment are in good working order and preventive maintenances are carried out smoothly.
Ensure servers and other IT equipment (including server air-conditioning) are 24/7 operational and running smoothly.
Participate in IT audit.
Involved in projects including but not limited new Centre setup, RIS-PACS.
Involved in setting up of modalities and equipment network connections.
Other duties as assigned.
Secondary duties
Respond with the appropriate degree of urgency to IT, VOIP problems and service requests.
Maintain Health Management System system (creation of new user account, company, packages, doctor, charge code, etc) for the respective entities under Asiamedic.
Maintain RIS-PACs system (creation of user account, merge patient record, etc).
Support Operations as RIS-PACs and Health Management System Administrators.
End user IT support (onsite and offsite).
Qualifications & Experience
Minimum Diploma in Information Technology, Information Services, Computer Engineering or equivalent.
Strong domain knowledge in medical information system including but not limited to CMA/HIS, RIS-PACS, LIS would be an advantage.
Strong knowledge in IT security, networking, firewall technologies and server managements.
Ability to multi-task, meet deadlines and a team player.